General Terms and Conditions,Business Customers (B2B)

Valid from 01 January 2026 · AeroSelect UG (haftungsbeschränkt), Berlin, Germany

1. Scope of Application

These General Terms and Conditions (“GTC”) govern the contractual relationship between AeroSelect UG (haftungsbeschränkt), registered in Berlin, Germany (“AeroSelect”, “Provider”, “we”, “us”) and business customers (“Customer”, “you”) for the use of the AeroHire software-as-a-service platform (“AeroHire”, “Platform”, “Service”).

These GTC apply exclusively to entrepreneurs (Unternehmer) within the meaning of § 14 BGB (German Civil Code). The Platform is not intended for consumer use. By registering for or using AeroHire, you confirm that you are acting in a commercial or professional capacity.

Any conflicting, supplementary, or deviating terms and conditions of the Customer shall not become part of the contract, even if AeroSelect does not expressly object to them.

2. Platform and Services

AeroHire is a cloud-based applicant tracking system (ATS) and recruitment management platform designed for the aviation industry. The Service includes:

• Job posting creation and management with distribution to TalentHub and third-party job boards
• Applicant tracking with pipeline management and collaborative hiring workflows
• AI-powered CV parsing and candidate matching via AeroAI
• Branded career pages hosted on a dedicated tenant subdomain ({company}.aerohire.io)
• Team collaboration tools with role-based access control
• Analytics and reporting dashboards
• API access for integrations, where included in the selected plan

The specific features available to the Customer depend on the subscribed plan. AeroSelect reserves the right to modify, enhance, or discontinue individual features, provided the core functionality of the subscribed plan is not materially diminished.

3. Registration, Trial Period, and Account

Access to AeroHire requires registration by an authorised representative of the Customer. The registering individual warrants that they have the authority to bind the Customer to these GTC.

AeroSelect may offer a free trial period of up to 14 days. During the trial period, the Customer may access the Platform with limited functionality. The trial period does not create any obligation to subscribe to a paid plan.

At the end of the trial period, the account will be downgraded or deactivated unless the Customer subscribes to a paid plan. Data created during the trial may be retained for a reasonable period to allow for conversion but will be deleted after 90 days of inactivity.

The Customer is responsible for all activity occurring under their account and must ensure that login credentials are kept secure and not shared with unauthorised persons.

4. Subscription Plans and Termination

AeroHire is offered in several subscription plans. The specific scope of each plan, including the number of active job postings, recruiter seats, office locations, available features and the applicable price, is set out in the plan and pricing overview shown at the time of purchase. The plan selected by the Customer during checkout, together with that overview, forms part of the contract.

AeroSelect may adjust the composition and naming of plans over time. Any such change applies only to future orders or, for existing subscriptions, from the next renewal, and does not reduce the core scope of the plan the Customer has already booked during its current term.

Subscriptions are billed monthly or annually in advance. Annual subscriptions receive a discount as displayed on the pricing page at the time of purchase.

Subscriptions renew automatically at the end of each billing cycle unless cancelled. Cancellation must be submitted at least 7 days before the end of the current billing period via the dashboard or by written notice to [email protected].

Downgrading a plan takes effect at the end of the current billing cycle. Features exceeding the new plan's limits will be restricted. The Customer is responsible for adjusting their data (e.g., active job postings, team members) before the downgrade takes effect.

AeroSelect reserves the right to terminate the contract for cause (wichtiger Grund) with immediate effect, in particular if the Customer materially breaches these GTC and fails to remedy the breach within 14 days of written notice.

5. Prices and Payment

All prices are net prices (Nettopreise) and are subject to the applicable statutory value-added tax (VAT/Umsatzsteuer), which will be shown separately on invoices.

Payment is processed via Stripe. The Customer authorises AeroSelect to charge the provided payment method for all recurring subscription fees and any additional charges incurred.

Invoices are issued electronically and made available in the Customer's dashboard. The Customer agrees to receive invoices in electronic form.

In the event of failed payment, AeroSelect will notify the Customer and provide a reasonable grace period (typically 7 days). If payment is not received within the grace period, AeroSelect may suspend or restrict access to the Platform until all outstanding amounts are settled.

The price agreed for the current billing period remains fixed. AeroSelect may adjust subscription prices for future billing periods to reflect changes in its own costs of providing the Service, in particular costs for hosting and infrastructure, third-party services and licences, personnel, and statutory levies.

Any adjustment must reflect the actual development of these costs and may not serve to increase AeroSelect's margin. Cost reductions will be passed on to the Customer on the same basis as cost increases.

AeroSelect will notify the Customer of any price change at least 60 days before it takes effect. A change applies from the beginning of the next billing period following the notice. If a change increases the price, the Customer may terminate the contract with effect from the date the new price would take effect; AeroSelect will draw attention to this right in the notice.

6. Customer Obligations

The Customer agrees to:

• Use the Platform only for lawful recruitment purposes in compliance with all applicable employment laws, anti-discrimination regulations, and data protection legislation
• Ensure that all job postings are accurate, non-discriminatory, and comply with applicable labour laws
• Obtain all necessary consents from candidates before uploading their personal data to the Platform
• Not use the Platform for any purpose other than recruitment and talent management
• Not attempt to reverse-engineer, decompile, or extract the source code of the Platform
• Not resell, sublicence, or provide access to the Platform to third parties without prior written consent
• Not exceed the usage limits of their subscribed plan through technical circumvention
• Maintain current and accurate billing and contact information

The Customer is solely responsible for the content of job postings and communications sent through the Platform. AeroSelect does not review or approve job postings prior to publication and assumes no liability for their content.

7. Intellectual Property and References

All intellectual property rights in the Platform,including source code, algorithms, designs, documentation, and trademarks,are and remain the exclusive property of AeroSelect UG.

The Customer is granted a non-exclusive, non-transferable, revocable licence to use the Platform for the duration of the subscription, strictly within the scope of the subscribed plan.

The Customer retains ownership of all data uploaded to the Platform. Upon termination of the contract, the Customer may export their data within 30 days. After this period, AeroSelect may delete the Customer's data, subject to legal retention obligations.

AeroSelect may name the Customer and use the Customer's company name and logo as a reference in its marketing materials, client lists, and case studies only where the Customer has expressly consented, for example during onboarding or by separate agreement. The Customer may withdraw this consent at any time with effect for the future, whereupon AeroSelect will cease further use within a reasonable period. Uses already made, such as printed materials already in circulation, remain unaffected.

8. Data Protection

AeroSelect processes personal data as a data processor (Auftragsverarbeiter) on behalf of the Customer (data controller) in accordance with Regulation (EU) 2016/679 (GDPR) and the German Federal Data Protection Act (BDSG).

The processing of personal data on behalf of the Customer is governed by a separate Data Processing Agreement (DPA) in accordance with Art. 28 GDPR, available at aeroselect.io/legal/gdpa. The DPA forms part of the contract and applies from the commencement of data processing.

AeroSelect implements appropriate technical and organisational measures to ensure the security of personal data, as described in the Trust Center at aeroselect.io/legal/trust-center.

The Customer remains responsible for ensuring that their use of the Platform complies with applicable data protection laws, including obtaining valid legal bases for processing candidate data.

9. Availability and Service Levels

AeroSelect targets a Platform availability of 95% measured on a monthly basis, excluding scheduled maintenance windows.

Scheduled maintenance will be announced at least 48 hours in advance and will, where possible, be performed during off-peak hours (Saturday 02:00 to 06:00 CET).

The availability target does not constitute a guaranteed service level agreement (SLA), unless an individual SLA has been expressly agreed in writing as part of the Customer's plan.

The following are excluded from availability calculations:

• Force majeure events (natural disasters, pandemics, government orders)
• Failures of third-party services or infrastructure beyond AeroSelect's reasonable control
• Scheduled maintenance windows announced in advance
• Issues caused by the Customer's systems, network, or equipment

10. Limitation of Liability

AeroSelect's liability is limited as follows:

• For damages caused by slight negligence (leichte Fahrlässigkeit), AeroSelect is liable only in the event of a breach of material contractual obligations (Kardinalpflichten). In such cases, liability is limited to the typically foreseeable damage at the time of contract formation
• AeroSelect's total aggregate liability for all claims arising under or in connection with the contract shall not exceed the total fees paid by the Customer during the 12 months preceding the event giving rise to the claim
• AeroSelect is not liable for loss of profits, loss of data (beyond restoration from backups), loss of business opportunities, or any indirect or consequential damages
• AeroSelect is not liable for the accuracy, quality, or legality of job postings created by the Customer or for any hiring decisions made through the Platform

The limitations above do not apply to liability for intentional misconduct (Vorsatz), gross negligence (grobe Fahrlässigkeit), injury to life, body, or health, or liability under mandatory statutory provisions including the German Product Liability Act (Produkthaftungsgesetz).

11. Amendments to these GTC

11.1 Minor changes

AeroSelect may make changes to these GTC that are minor or that are required to reflect changes in law, case law, or technical or operational circumstances, provided such changes do not materially shift the balance of the contract to the Customer's disadvantage. AeroSelect will notify the Customer of such changes at least 30 days before they take effect, via email to the registered account address and/or prominent notice within the Platform. If the Customer does not object within 30 days of the notice, the changes are deemed accepted; AeroSelect will specifically draw attention to this consequence and to the right to object in the notice.

11.2 Material changes

Any other change, in particular a change to the main contractual obligations, to prices (which are governed by Section 5), or to the Customer's core rights, requires the Customer's express consent. Mere silence does not constitute acceptance of such a change.

11.3 Right to terminate on objection

If the Customer objects to a change under Section 11.1, or does not consent to a change under Section 11.2, the previous terms continue to apply. AeroSelect may then terminate the contract with effect from the end of the current billing period. The Customer is entitled to export their data during this period.

12. Export Control

The Customer acknowledges that the use of the Platform may be subject to export control regulations of the European Union, Germany, and/or other applicable jurisdictions.

The Customer shall not use, export, or re-export the Platform or any data obtained through it in violation of applicable export control laws and sanctions regulations.

The Customer warrants that they are not located in, and will not provide access to the Platform from, any country subject to comprehensive EU or US sanctions, and that they are not listed on any applicable denied-party or restricted-party list.

13. Miscellaneous

These GTC shall be governed by and construed in accordance with the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

The exclusive place of jurisdiction for all disputes arising from or in connection with these GTC shall be Berlin, Germany.

Should any provision of these GTC be or become invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced by a valid provision that most closely reflects the economic intent of the original.

The transfer or assignment of rights or obligations under this contract requires the prior written consent of the other party, except that AeroSelect may assign the contract to an affiliated company or successor in the event of a merger, acquisition, or reorganisation.

No waiver of any provision of these GTC shall constitute a continuing waiver of such provision or any other provision. Any waiver must be in writing and signed by the waiving party.

14. Contact

For questions, concerns, or notices related to these GTC, please contact:

AeroSelect UG (haftungsbeschränkt)
Berlin, Germany